ReachNYC Digital

Operation: Reach Human Pt 1

with technology replacing humans in many career fields, the quick-response, "I'll be happy to assist you" feeling of phoning in to your local bank or financial institution is not apparently the same. Credit cards now replace checkbooks, and computers replaced long lines, but calling these institutions is still a game of catch me if you can...well this time we did! Here's a list put together by an anonymous martyr that will allow you to speak with a [human] customer service representative without having to deal with any [computer] automated system.

Pt. 1 is for financial institutions. We will post a new segment of this list daily.

American Express 800-528-4800 0
ATT Universal 800-950-5114 ###
Bank of America 800-900-9000 1 loan; 2 account; 3 investing; 4 info; or 00 to human
Bank One 877-226-5663 0,0
Capital One Visa 800-867-0904 ignore prompts and invalid entry warnings; press #0 four times
Charles Schwab 800-435-9050 3 then 0
Chase 800-CHASE24 5 pause 1 4
CitiBank 800-374-9700 1 online support; 2 billpay; 3 non-online; 4 credit card; or 0 to human
Discover 800-347-2683 ****
E-Trade 800-387-2331 ####
Fidelity 800-544-6666 ignore prompt for social security number, just enter ###
MasterCard 800-MC-ASSIST 000 on each menu
MBNA 800-421-2110 00# when menu starts
Paypal 650 864-8000 cf More Info
Sovereign Bank 800-SOV-BANK 1 english; 1 personal; 3 then social#; passcode,#; then 0 (1-3x)
Sun Trust Banks 404-588-7815 Yes
US Bank 800-US BANKS 0000
Visa 800-847-2911 000 (ignore prompts saying that it's an invalid entry)
Wachovia 800-922-4684 accounts personal banking
Washington Mutual 800-756-8000 At any time after the announcement(s) press 0,0.
Wells Fargo 800-869-3557 0,0,0
Western Union 800-325-6000 * then ##